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Your funds are safe and secure at riverset
Use the links below to find out more about how your funds are safe and protected at the credit union.
We are concerned about your safety
The following list contains several brochures designed to educate our members on topics such as Identity Theft, Phishing and Credit Reporting.
Important Security Information - Please Read
Scams Sent Via Text Message & Cell Phone
Credit unions are reporting that members are receiving text messages and cell phone calls requesting that the “credit union customer” call a number to have access to their “bank account” restored.
American Pride Credit Union, Altoona, reports that their members have been getting text and cell phone messages requesting that the member call a number to reactivate their credit union account. The message does not refer to the credit union by name, just that there is a problem with their account. The credit union reported the incidents to the PA Department of Banking and to the regional director of NCUA. NCUA indicated that the FBI is currently working on this scam.
Pittsburgh Firefighter’s FCU had a member report a text message stating that “we had to lock your bank account access, call 406-630-4023 to restore your bank account.” The name of the credit union was not included in the message.
In previous cases reported across the country, the phone number recipients are directed to call is in Canada. Once the call goes through, the individual is asked to provide personal financial information, PIN numbers, and account numbers.
Credit unions are advised to continue to alert members that they would never contact them by phone, text message, or e-mail for personal account.
(Life is a Highway Sept. 9)
More states' CUs inundated with phone scams
MADISON, Wis. (8/29/08)--Credit unions in more states are reporting they've been targeted in this month's waves of voice phishing or vishing attacks, which are occurring at credit unions and other institutions throughout the U.S.
The robo-attacks involve automated telephone calls to members and nonmembers claiming to be from the credit union. The message, which goes to thousands of people, warns that the member's credit or debit card has been suspended. To reactivate it, the member must call a phone number. At the number, the member is asked for the credit number and personal identification number or other personal financial information.
In all cases, credit unions are warning members and the public that they would never contact members in such a way and ask for information they already had.
Two Pennsylvania credit unions--Members 1st FCU and New Cumberland FCU--posted scam alerts on their websites after members reported calls, said the Pennsylvania Credit Union Association.
(Life is a Highway Aug. 28)
Senior Scams
One scam that reportedly targets seniors reached a member of Lesco FCU in Latrobe. The member received a phone call stating that it was Lesco Federal Credit Union calling. The caller told the member that a large check was clearing her account to purchase magazines and that Lesco wanted to make sure she wrote a check for $189. The caller proceeded to read off the routing number as though they were reading it from the check, and then asked the member for the second set of digits and current check number to verify the account. The company claiming to be the credit union gave the impression that they were protecting her from fraud and looking out for her best interest.
Fortunately, the member called the credit union the next day. Alert staff caught a check, which tried to clear the member's account on Thursday, made out to Secure Account Services LLC.
In an internet search for the company, this site http://800notes.com/Phone.aspx/1-800-491-0029 includes numerous complaints from other seniors who experienced similar situations.
Phishing
Many of you are aware, phishing activity on the Internet is intensifying and at riverset we are doing all we can to help our members avoid the trap.
Be advised that a recent scam in circulation claims to be from the “Teachers Credit Union”; this could undoubtedly cause some confusion.
We would like to encourage you to be skeptical of unsolicited email and be aware that the credit union will never ask for personal information via email.
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