Friday 8:00AM - 5:30PM
Email - will be answered in the order received during business hours. If received after hours, it will be answered the following business day.
412.488.2525 option 3
Detailed instructions/flow chart (PDF) on using TeleBranch Telephone Banking
Questions and Comments
or want to learn more?
To report a lost or stolen debit card, to dispute a transaction, activate a card or select a pin, please call:
VISA Debit Card: Call 1.800.554.8969
To report a lost of stolen credit card, and to perform all customer service needs
VISA Credit Card: Call 1.866.539.8797
VISA Debit Card Only: Call 1.800.567.3451
Call 1.877.372.3495 OR 1.866.750.9107. You will need to know:
- your six digit confirmation number. if you don't, just punch in any six digits so you can be routed to a representative.
-The representative will confirm your first and last name; zipcode of residence; last four digits of your SSN and recent transactions with the cardholder
Please note if the call is forwarded to voicemail you may only receive a portion of the message. Also note if you have 800 call blocks on your phone that could also restrict the information you receive.
Call the main number for card inquiries - 866.539.8797
Monday - Friday 8:00AM - 4:15PM
Lisa Florian, Director of Marketing and Communications 412.697.2534 or firstname.lastname@example.org
Questions regarding mobile banking
South Side office (Main Branch)
53 S Tenth Street
Pittsburgh, PA 15203
Monday, Tuesday, Wednesday and Thursday – 9 AM to 4:30PM
Friday: 9 AM – 5:30 PM
532 S. Aiken Avenue
Suite 217 – Aiken Medical Building (UPMC Shadyside)
Pittsburgh, PA 15232
Monday-Friday 9 AM – 5 PM
Note - The Shadyside Branch will be closed everyday from 1-1:45PM for lunch.
South Side Branch
Riverset Credit Union
1700 Jane Street
Pittsburgh, PA 15203
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