Contact Riverset Credit Union

Main Line

412.488.2525
Monday-Thursday 8:00AM-4:30PM

Friday 8:00AM - 5:30PM

Email - will be answered in the order received during business hours.  If received after hours, it will be answered the following business day.

Telephone Banking

412.488.2525 option 3

Detailed instructions/flow chart (PDF) on using TeleBranch Telephone Banking

Questions and Comments
or want to learn more?

Debit and Credit Cards:

To report a lost or stolen debit card, to dispute a transaction, activate a card or select a pin, please call:

VISA Debit Card:  Call 1.800.554.8969

To report a lost of stolen credit card, and to perform all customer service needs

VISA Credit Card:  Call 1.866.539.8797

Debit Card - Pin Activation/Pin Change

VISA Debit Card Only:  Call 1.800.567.3451

(Debit Cards) eNFact (Fraud Department) - Please note the following if you've received a call regarding a suspicious Debit Card transaction from our voice response unit:


Call 1.877.372.3495 OR 1.866.750.9107.  You will need to know:

- your six digit confirmation number.  if you don't, just punch in any six digits so you can be routed to a representative.

-The representative will confirm your first and last name; zipcode of residence; last four digits of your SSN and recent transactions with the cardholder

Please note if the call is forwarded to voicemail you may only receive a portion of the message.  Also note if you have 800 call blocks on your phone that could also restrict the information you receive.

Credit Card Fraud

Call the main number for card inquiries - 866.539.8797

Call Center

Monday - Friday 8:00AM - 4:15PM

Member Services

memberservices@riverset.com

Lending Inquiries

loan@riverset.com

Card Services

cardservices@riverset.com

Workplace banking

perks@riverset.com

Media

Lisa Florian, Director of Marketing and Communications 412.697.2534 or lflorian@riverset.com

Marketing inquiries

marketing@riverset.com

Questions regarding mobile banking

mobile@riverset.com

In Person

South Side office (Main Branch)
53 S Tenth Street
Pittsburgh, PA 15203

Monday, Tuesday, Wednesday and Thursday – 9 AM to 4:30PM
Friday: 9 AM – 5:30 PM

Shadyside Branch
532 S. Aiken Avenue
Suite 217 – Aiken Medical Building (UPMC Shadyside)
Pittsburgh, PA 15232

Monday-Friday 9 AM – 5 PM

Note - The Shadyside Branch will be closed everyday from 1-1:45PM for lunch.

Fax

Call Center

412.488.2011

South Side Branch

412.488.2012
Shadyside Branch 412.623.6747

Mail

Riverset Credit Union
1700 Jane Street
Pittsburgh, PA 15203


 
Riverset Credit Union BBB Business Review                   

Mobile Banking

Riverset Mobile Money

With Riverset Mobile Money, you can put managing your finances in the palm of your hands.

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