Riverset NetBranch Home Banking
We can best assist you with your account-related questions securely through our NetBranch Online Banking message center
Just log in to your online banking in the orange block to the left. Once in, just click on the compose link in the "Messages" block to send us a secure message.
If you're a Riverset member but are not using NetBranch Home Banking, click here to learn more and sign up today.
412.488.2525 option 3
Detailed instructions/flow chart (PDF) on using TeleBranch Telephone Banking
Monday - Thursday: 8:00AM - 4:30PM
Friday: 8:00AM - 5:30PM
South Side Office (Main Branch)
53 S. Tenth Street
Pittsburgh, PA 15203
Monday - Thursday 9:00AM - 4:30PM
Friday 9:00AM - 5:30PM
532 S. Aiken Avenue
Suite 217 - Aiken Medical Bldg
Pittsburgh, PA 15232
Monday - Friday 9:00AM - 5:00PM
Please note that the Shadyside Branch is closed every day from 1:00PM - 1:45PM for lunch
Co-Op Shared Branch
With Shared Branching, credit unions from all over the country share facilities to give members thousands of convenient locations to perform transactions as if you are in your Riverset branch. To find the closest Shared Branch location to you visit their website.
While we are always happy to receive your emails, we also want to make sure your information is secure at all times. We ask that when you are emailing us, do not include your account number or social security number. If you have an account specific question or request, please use the secure email through our NetBranch Home Banking system.
Lisa Florian, Director of Marketing and Communications 412.697.2534 or firstname.lastname@example.org
Call Center - 412.488.2011
South Side Branch - 412.488.2012
Shadyside Branch - 412.623.6747
Riverset Credit Union
1700 Jane Street
Pittsburgh, PA 15203
The following is contact information regarding VISA Debit and Credit Cards. Contact the following numbers with questions regarding:
To report a lost or stolen debit card, to dispute a transaction, activate a card or select a pin, please call:
VISA Debit Card: Call 1.800.554.8969
Debit Card - Pin Activation/Pin Change
VISA Debit Card Only: Call 1.800.567.3451
(Debit Cards) eNFact (Fraud Department) - Please note the following if you've received a call regarding a suspicious Debit Card transaction from our voice response unit:
Call 1.877.372.3495 OR 1.877.253.8964.
You will need to know:
Please note if the call is forwarded to voicemail you may only receive a portion of the message. Also note if you have 800 call blocks on your phone that could also restrict the information you receive.
To report a lost of stolen credit card, and to perform all customer service needs
VISA Credit Card:
Credit Card Fraud
Call the main number for card inquiries - 866.539.8797
The following is contact information regarding e-z Pay Online Bill Pay, A2A transfers, and Popmoney personal payment service. If you are having problems or need help with either of these services you will contact this helpline.
Our online services mean simplicity and fewer hassles for you. Find out how we can make life easier.
With Riverset Mobile Money, you can put managing your finances in the palm of your hands.
Popmoney person to person payments. Really, who needs to write checks?