Riverset NetBranch™ Home Banking
We can best assist you with your account-related questions securely through our NetBranch™ Online Banking message center.
Just log in to your online banking in the orange block to the left. Once in, just click on the compose link in the "Messages" block to send us a secure message. Your identity has been confirmed once you log in to your account.
If you're a Riverset member but are not using NetBranch™ Home Banking, click here to learn more and sign up today.
To view our Self-Service informational brochure, click here (pdf).
Representatives are now live 24/7 through LiveChat.
Let us know if you have any questions! Just click the LiveChat link above to get answers anytime, anywhere.
Member Services Call Center Operates 24/7
Member Services Call Center is closed on Christmas and has shortened hours on Thanksgiving and New Year's Eve.
South Side Office (Main Branch)
53 South 10th Street
Pittsburgh, PA 15203
Monday, Tuesday, Wednesday, Thursday: 9AM - 4:30PM
Friday: 9AM - 5:30PM
532 S. Aiken Avenue
Suite 217 - Aiken Medical Building
Pittsburgh, PA 15232
Monday and Friday: 9AM - 5:00PM
Tuesday, Wednesday, and Thursday CLOSED
Please note that the Shadyside Branch is closed on operation days from 1:00PM - 1:45PM for lunch
Administrative offices/main address (mail)
1700 Jane St.
Pittsburgh, PA 15203
CO-OP Shared BranchSM
With CO-OP Shared BranchSM, credit unions from all over the country share facilities to give members thousands of convenient locations to perform transactions as if you are in your Riverset branch. To find the closest Shared Branch location to you visit their website.
While we are always happy to receive your emails*, we also want to make sure your information is secure at all times. We ask that when you are emailing us, do not include your account number or social security number. If you have an account-specific question or request, please use the secure email through our NetBranch™ Home Banking system.
*When emailing Riverset Credit Union, do not include your member number, social security number or any other sensitive information.
Media and Marketing inquiries
Call Center - 412.488.2012
South Side Branch - 412.488.2012
Shadyside Branch - 412.623.6747
Riverset Credit Union
1700 Jane Street
Pittsburgh, PA 15203-1812
To change your address on file with Riverset, please do the following:
You may also email us at email@example.com.* Please do not include member number or social security number in that email. We will contact you to confirm address change for security purposes. This is for your protection.
Additionally, you can mail us in writing your address change or stop by one of our branches.
*When emailing firstname.lastname@example.org, do not include your member number or social security number.
The following is contact information regarding Visa® Debit and Credit Cards. Contact the following numbers with questions regarding:
For all debit card inquiries including lost or stolen cards, and fraud related, please call:
412.488.2525 - option 4
To report a lost of stolen credit card, and to perform all customer service needs:
Visa® Credit Card:
Credit Card Fraud:
Call the main number for card inquiries - 866.539.8797
The following is contact information regarding e-z pay bill pay, A2A transfers, and Popmoney® personal payment service. If you are having problems or need help with either of these services you will contact this helpline.
Our online services mean simplicity and fewer hassles for you. Find out how we can make life easier.
With Riverset Mobile Money, you can put managing your finances in the palm of your hands.